Employment Opportunities

Maintenance Supervisor

Thomasville Housing Authority Job Description

Job Title: Maintenance Supervisor - Maintenance Department

General Statement of Job

Under general supervision of the Executive Director, the Maintenance Supervisor shall be responsible for the carrying out of an efficient and responsive program of routine, non-routine, and preventive maintenance for all housing projects maintained by the Thomasville Housing Authority. These programs will include but not necessarily be limited to the supervision of all maintenance personnel including assignment of duties and review for the necessary quality of workmanship in completion of their duties. In addition, the Maintenance Supervisor will insure that the inventory of supplies and equipment necessary to carry out the maintenance program are accounted for, kept in good order, and in quantity enough to preclude lapses in providing necessary maintenance; make periodic inspection of buildings, grounds, apartment units, and equipment and report conditions to the Executive Director; insure that all equipment assigned to building and apartment units is kept in good working order, including utility equipment; insure that vacant apartment units are prepared for renting as expeditiously as possible; keep abreast of maintenance techniques and maintenance products; instruct residents in the proper operation of and maintenance of household equipment and appliances; insure that the grounds and the exterior buildings are kept in a neat and orderly manner and are maintained attractively; and performs skilled labor necessary in the maintenance of mechanical, electrical, plumbing, and heating systems; and performs any other duties as may be temporarily assigned. Ensures that any observation or general knowledge of non-compliance with Housing Authority policy is immediately reported to the Executive Director. Reports to the Executive Director.

Specific Duties and Responsibilities

Essential Job Functions

Supervises and directs subordinate maintenance personnel; supervisory duties include scheduling, instructing, assigning and reviewing work, planning work of others, maintaining standards, coordinating activities, acting on employee problems, selecting new employees; recommending employee transfers, promotions, discipline and discharges as appropriate.
Ensures all employees receive and understand all laws, regulations, policies and special instructions as applicable.
Reviews and evaluates the work of subordinates for completeness and accuracy; offers advice and assistance as necessary.
Trains employees in the proper use of equipment and techniques to maintain safety, prolong life of equipment and increase productivity; conducts equipment demonstrations as needed.
Determines need for preventive maintenance and repair services; prepares production schedules and requisitions materials, tools and equipment required to complete work; maintains constant budgetary control of manpower and material used by subordinates.
Assists maintenance staff with maintenance and repair duties, including but not limited to general carpentry, glass replacement, installation / repair of flooring materials, installation / replacement of lighting fixtures and bulbs, caulking and painting of walls and other surfaces, grounds maintenance, etc.
Inspects work in progress to ensure compliance with policies, procedures, codes, and standards of quality and safety.
Assists in the inspection of Housing Authority construction and renovation projects when requested.
Conducts site inspections on a regular basis to ensure grounds and appearance of the housing developments are maintained in a safe and orderly manner and in an attractive manner.
Assists in the bidding processes as required for construction/renovation projects.
Conducts move-in, move-out and annual inspections of properties.
Evaluates vacant residences for needed repairs prior to occupancy; prepares estimates and forwards to housing management; inspects and evaluates completed residences.
Manages department inventory and prepares related records.
Performs various administrative duties as required, including but not limited to scheduling activities, making purchase recommendations and obtaining cost estimates, preparing purchase orders, researching new and innovative equipment and systems, etc.
Receives and reviews work orders, time slips, architectural plans, vendor bids, lease violation notices, safety data sheets, etc.
Prepares and/or processes inspection reports, maintenance schedules, purchase orders, specifications, safety reports, performance appraisals, site evaluations, memos, correspondence, etc.
Additional Job Functions
Ensures the maintenance of clean and orderly work areas.
Performs related duties as required.

Minimum Training and Experience

Requires a high school diploma or GED equivalent and vocational training related to building construction and maintenance trades, supplemented by three to five years of building maintenance and construction experience, some of which have been in a supervisory capacity, or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. Must possess a valid state driver's license. HVAC certification.

Minimum Qualifications or Standards Required to Perform Essential Job Functions

Physical Requirements:

Must be physically able to operate a variety of machines and equipment including hand and power tools, computer, telephone, calculator. Must be able to exert up to twenty pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Physical demands are in excess of those of sedentary work; work involves walking or standing for periods of time, stooping, kneeling, crouching, crawling, pushing, pulling, lifting and carrying, climbing ladders and steps. Must be able to lift and/or carry weights of up to fifty pounds.

Data Conception:

Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.

Interpersonal Communications:

Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving assignments and/or direction from supervisor and giving assignments and directions to subordinates.

Language Ability:

Requires ability to read a variety of policy and procedure manuals, engineering/architectural drawings, specifications, budgets, etc. requires the ability to prepare required reports, correspondence, records, work orders, purchase orders, etc. with proper format, punctuation, spelling and grammar, using all parts of speech. requires the ability to speak with and before others with poise, voice control and confidence.

intelligence:

Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic or schedule form. Requires the ability to use influence systems in staff management; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information and to understand and implement basic machinery functions.

Verbal Aptitude:

Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions, to counsel and teach employees. Must be able to communicate effectively and efficiently with persons of a variety of educational and cultural backgrounds and in a variety of technical languages including building maintenance, mechanics, plumbing, electrical, construction, etc.

Numerical Aptitude:

Requires the ability to add and subtract totals, to multiply and divide, to determine percentages and decimals and to determine time. Must be able to use practical applications of algebra, geometry.

Form/Spatial Aptitude:

Requires the ability to inspect items for proper length, width and shape, and visually read various information.

Motor Coordination:

Requires the ability to coordinate hands and eyes using office and special machinery; to operate motor vehicles.

Manual Dexterity:

Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, hand and power tools, etc. Must have moderate levels of eye/hand/foot coordination.

Color Discrimination:

Requires the ability to differentiate colors and shades of color.

Interpersonal Temperament:

Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines. Worker may be subject to danger or risk to a slight degree.

Physical Communications:

Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).

Performance Indicators

Knowledge of Job:

Has considerable knowledge of the principles, practices, policies, programs, and methods of the Housing Authority as they pertain to the performance of duties of the Maintenance Foreman.
Has considerable knowledge of building construction and maintenance methods and procedures as reflected in the needs and requirements of the Housing Authority.
Has skill in developing, organizing, and implementing various programs and projects of the department.
Has working knowledge of engineering, architecture and construction theories and practices as they relate to the maintenance of housing communities.
Has knowledge of the standard tools, materials, and practices of the trades.
Has skill in the care and use of required tools and equipment.
Is able to make repairs and adjustments to equipment.
Has knowledge of the occupational hazards and safety precautions of the trades.
Has considerable knowledge of all applicable building codes, zoning ordinances and housing standards and is able to ensure compliance in all department projects.
Has considerable knowledge of the specific requirements and policies of federal HUD.
Is knowledgeable in the laws, ordinances, standards, and regulations pertaining to the specific duties and responsibilities of the position.
Is able to schedule and plan facilities maintenance activities.
Has knowledge of supervisory methods and techniques.
Is able to ensure compliance with all laws and regulations and control the activities of the department through effective supervision.
Is able to provide guidance and assistance to co-workers and subordinates as needed.
Is able to analyze problems that arise in the areas under supervision and recommend solutions.
Is able to use judgment and discretion in managing the maintenance operations and functions of the authority.
Has the ability to interact and communicate with a variety of individuals and groups in a clear, concise, and effective manner.
Has the ability to perform mathematical calculations as necessary.
Is able to use independent judgment to perform tasks in routine and frequently non-routine situations.
Is able to learn and apply new skills needed in order to promote efficient completion of duties.
Is able to compile, prepare, review and submit an assortment of reports, records and related information.
Is able to use a computer for record-keeping purposes.
Has good organizational, management, verbal, and human relations skills.
Has comprehensive knowledge of the terminology used within the department.
Knows how to react calmly and quickly in emergency situations.

Quality of Work:

Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with whom the position interacts.

Quantity of Work:

Performs described essential functions and related assignments efficiently and effectively in order to produce quantity of work which consistently meets established standards and expectations.

Dependability:

Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policy, standards, and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human, and conceptual areas.

Attendance:

Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.

Initiative and Enthusiasm:

Maintains an enthusiastic, self-reliant, and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished, and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction.

Judgment:

Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches issues, situations, and alternatives before exercising judgment.

Cooperation:

Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with established policies or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation intra- and inter-departmentally.

Relationships with Others:

Shares knowledge with managers, supervisors and co-workers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships inter- and intra-departmentally, and with external entities with whom the position interacts. Tactfully and effectively handles requests, suggestions, and complaints in order to establish and maintain good will. Emphasizes the importance of maintaining a positive image.

Coordination of Work:

Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of work elements and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.

Safety and Housekeeping:

Adheres to all established safety and housekeeping standards. Ensures such standards are not violated.

Planning:

Plans, coordinates, and uses information effectively to enhance activities and production. Knows and understands expectations regarding such activities and works to ensure such expectations are met. Develops and formulates ways, means and timing to achieve established goals and objectives. Effectively and efficiently organizes, arranges and allocates manpower, financial and other designated resources to achieve such goals and objectives.

Organizing:

Efficiently organizes own work and that of subordinate staff. Ensures that personnel understand what results are expected of them, and that each is regularly and appropriately informed of all matters affecting or of concern to them.

Staffing:

Works with upper management, where appropriate, to select and recommend the employment of qualified personnel. Personally, directs the development and training of personnel under charge, ensuring their proper induction, orientation, and training.

Leading:

Provides a work environment which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to personnel under charge concerning their performance. Commends and rewards personnel under charge for outstanding performance, and takes timely and appropriate disciplinary action as necessary. Exercises enthusiasm in influencing and guiding others toward achievement of established goals and objectives.

Controlling:

Provides a work environment which is orderly and controlled. Coordinates, audits, and controls manpower and financial resources efficiently and effectively. Coordinates, audits, and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of established standards, methods, and procedures.

Delegating:

Assigns duties as necessary and/or appropriate to meet goals, enhance abilities of personnel under charge, build their confidence and assist them in personal growth. Has confidence in personnel under charge to meet new or additional expectations.

Decision Making:

Exercises discretion and judgment in developing and implementing courses of action affecting functions under charge. Recognizes when a particular policy, procedure or strategy does not foster the desired result, and moves decisively and explicitly to develop and implement alternatives.

Creativity:

Regularly seeks new and improved methodologies, policies, and procedures for enhancing the effectiveness of functions under charge. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change that supports achievement of goals and objectives.

Human Relations:

Strives to develop and maintain excellent rapport with personnel under charge. Listens to and considers their suggestions and complaints, and responds appropriately. Establishes a work environment to promote and maintain mutual respect.

Policy Implementation:

Has a clear and comprehensive understanding of policies regarding functions under charge and the function of the organization. Adheres to policies in the discharge of duties and responsibilities, and ensures the same from personnel under charge.

Policy Formulation:

Maintains awareness of changes in operating philosophies and policies, and routinely reviews policies to ensure any changes in philosophy or practice are appropriately incorporated into functions under charge. Recognizes and understands the relationship between operating policies and practices and morale and performance. Strives to ensure that established policies enhance same.